One-on-One Coaching & Small Group Sessions

Conflict Coaching

Disagreements and disputes are a common and normal part of our working lives. But when they interfere with our work and relationships, they can be a major problem. Conflict that goes unresolved, or escalates, causes stress, costs us time and energy, and can cripple teams and organizations.

In conflict coaching sessions, you’ll get one-on-one support to help navigate any workplace challenge—from a challenging supervisor to a dispute with a colleague to navigating awkward office politics. You’ll be given the tools and insight to help understand the conflict, communicate effectively to address it, and build sustainable solutions to make your work life and your workplace better going forward.

These sessions are usually virtual, but can be in-person depending on location.

Leadership Coaching

Leadership is a skill, and one that it pays to never stop practicing. Whether you’re stepping into a new leadership role, looking to tune up skills you’ve built over a long career, or interested in tools and strategies for more unique situations, we have something for you. Individual sessions will focus on learning, practicing, and understanding the keys to being a great leader, no matter what your role is at your organization.

While we tailor the session content to make sure you get what’s most helpful for you, common topics and skills include:

• How to have difficult conversations

• How to give effective feedback

• Gaining trust as a leader

• Leading diverse and multi-generational teams

• Leading “up” (when you support a leader who needs some help)

• Supervising challenging staff

• Mentoring and coaching: how to pass on skills to future leaders

• Communicating in high-stress environments

• Planning well and adapting effectively

• Public speaking skills

• Motivating your team for success

• Understanding an applying justice, equity, diversity, and inclusion principles

These sessions are usually virtual, but can be in-person depending on location.

Training Tailored to Your Organization’s Context

Every team and every organization is unique. That’s why we offer customized training and education sessions to fit your specific needs. Contact us to discuss your needs and we’ll meet them with evidence- and experience-based material and actionable skills your team can put to use right away.

We focus on providing practical information and tools for communication, leadership, conflict resolution, and team coordination that really work and don’t take a PhD to use! Some common topics we produce trainings around:

• Workplace conflict resolution

• Providing feedback for staff growth and better workplaces (includes the CAFE method of feedback and learning)

• Communicating in high-stress environments

• Leadership skills for new managers/supervisors

• Advanced leadership skills

• Clinical leadership—leading and working with healthcare teams

• Communication skills for the workplace (and beyond)

• Leading diverse teams and across generations

• Beyond words: Understanding and applying social justice and diversity/equity/inclusion principles in the workplace

• Negotiation skills

• Hazard planning and leading during uncertain times

• Career paths: building up your staff for success & retention

Whether you want a two-hour virtual session on communicating in high-stress environments, a multi-day workshop on advanced leadership skills, or anything in between, we have you covered.

These trainings are normally in-person (they work best that way), but can be accommodated to virtual formats.

Standardized Content

We also offer standardized trainings that can be deployed more quickly than our custom-fit sessions:

CAFE: A feedback and learning process that anyone can use

Basic communication skills

Leadership skills overview

BE A JEDI: An introduction to actually creating Belonging & Empowerment by Applying Justice, Equity, Diversity, and Inclusion principles

Reframing: A vital conflict resolution tool

A great place to work: The basics of making a place where staff are empowered, successful, and want to stick around

These trainings can be delivered virtually or in-person and can be combined in a workshop format if desired.

Video, Audio, & Written Materials

In a perfect world we’d all train and learn together as much as possible, but hey, we get it. If asynchronous learning is the best option, we can support that.